Position Title: Collections Specialist (Temporary - 3+ Months, Onsite)
Location: North County San Diego

Position Summary:
We are seeking multiple detail-oriented Collections Specialists to support a high-volume accounts receivable team in an onsite environment. This role is responsible for managing a portfolio of B2B accounts, reducing past-due balances, and ensuring timely payment through consistent follow-up and customer communication. The ideal candidate thrives in a fast-paced setting and is comfortable handling a large volume of outbound collection activity daily.

Key Responsibilities:

• Manage and maintain a portfolio of commercial accounts with past-due balances

• Conduct outbound calls and send email correspondence to collect outstanding payments

• Negotiate payment arrangements and follow up on payment commitments

• Review aging reports and prioritize collection efforts to meet cash flow targets

• Research and resolve billing discrepancies in partnership with internal departments

• Document all collection activity accurately within the system

• Reconcile accounts and ensure proper posting of payments

• Maintain professionalism and strong customer relationships while enforcing payment terms

• Meet daily, weekly, and monthly collection performance goals

Qualifications:

• 2+ years of B2B collections or accounts receivable experience

• High-volume call experience required

• Strong negotiation and conflict-resolution skills

• Excellent written and verbal communication skills

• Proficiency in Microsoft Excel and ERP/accounting systems

• Strong attention to detail and ability to manage multiple priorities

• Ability to work onsite in a team-oriented environment

Preferred:

• Experience working in a fast-paced corporate or distribution environment

• Experience handling large account portfolios

This is a temporary opportunity (3+ months) with multiple openings available. Immediate availability preferred.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.